Participation House Support Services is responsible and accountable to our stakeholders. We are governed by a volunteer Board of Directors who are representative of our community and led by a team of professionals who are dedicated to encouraging and creating an inclusive community.
We believe the process of accountability does not insist on a defined set of rules but remains flexible in order to meet the changing needs of those we support.
Individuals we support, their family member, advocate or staff member may approach the Board of Directors and/or the leadership team, either collectively or individually, in a manner they find comfortable and natural. This is intended to ensure concerns are addressed and our system is open and responsive. It is our aim to find solutions not fault.