Support Principles

We believe...

being a valued, participating member of a community improves
quality of life.
everyone has the right to live with dignity in an enriching environment.
in encouraging and assisting individuals to make their own decisions, including the supports that are right for them.
family and friends play an important role in supporting and advocating for loved ones.
in supporting individuals to strengthen their relationships with family and friends.
in the development of communities that are interdependent, mutually supportive, and responsive to the needs of all members.
individuals have the right to those supports necessary to be active and valued members of the community.
funding should be based on the individual’s needs.
continuous quality improvement and innovation are integral to improving support.

Note: these statements are Board driven; they represent commitments to the individuals we support.

Operational Principles

We believe...

trust, honesty and mutual respect are fundamental for people to work together effectively.
teamwork and participation are essential and promote belonging, self-worth and commitment.
creativity and innovation are necessary to achieve excellence.
in the expression and discussion of differing views.
every staff member has valuable contributions to make to the organization and a responsibility to support individuals in their growth and development.
delegation of responsibility must be accompanied by the associated authority to make decisions.
supported individuals affected by a decision must be involved in the decision making process.
in recognizing the efforts and achievements of staff members.

Note: these statements represent Management commitments.